Integrated Patient Communications

Key Features & Benefits

Broadcast Messaging Made Simple

Quickly reach groups of patients with real-time updates through their preferred communication methods, saving time and keeping patients informed. Focus your efforts on care while managing unexpected changes, like rescheduling appointments, with ease.

Integrated broadcast messaging makes it easy to send updates to multiple patients at once, whether canceling a provider’s appointments for the day or sharing important practice-wide announcements.

Questions? Call 888.774.0532

Simplify Your Group Therapy Services with an All-In-One EHR

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Questions? Call 888.774.0532

An automated and flexible reminders and broadcast messaging solution to recapture no-shows, collect payment details, and save your staff hours each week.

A behavioral health provider transferring his records to Valant

Patient Reminders and Messages, Right in Your EHR

A client checking her phone to see a message from her therapist

Trusted By Professionals Like You

Valant is easy to use, intuitive in functionality and adaptable. I could not operate a practice without it.

- Kenneth Z.
Clinician

Keeping track of the payments is a breeze. Progress notes are easy to use and treatment plan suggestions make this process easy.

- Ann S.
Owner

Every thing I need to schedule, bill, check the providers documentation, reconcile patient accounts, is all in view. A click or two and it is done.

- Nelda H.
Office Manager

Cloud-based therapy group appointment creation, scheduling, documentation, and billing in one versatile cloud-based EHR. Using Valant’s built-in features saves your providers and front office valuable time administering group therapy.

Two front office clerks review Valant's patient communications features

A therapist, amazed at the ease of use of Valant's patient communications tools

Activate Patient Reminders

Tackle Staff Shortages with Automated Communications and Save Money

Managing patient demand is challenging, especially with limited staff. Automating your communications helps you focus your efforts where they matter most, reducing administrative burdens and freeing your team to handle higher-value tasks.

Each three-minute patient call costs an average of $1.15, adding up to nearly $500 a month if your office calls 20 patients daily. By automating these messages, you can save over 93% of these administrative costs, reclaim hours of staff time, and streamline your workflows.

Automate Your Patient Communications

Save hours of administrative time each week with automated patient reminders for appointments and payment updates. Focus your efforts on meaningful tasks instead of manual follow-ups, while streamlining workflows with automated messages that reduce tedious tasks like record checking or phone calls.

Simplify how you engage with patients using personalized communication features built directly into your EHR. Move beyond basic appointment reminders and create meaningful connections with tools designed to focus your efforts on patient care.

A therapist greets a new patient at the start of their first meeting

Boost Revenue and Save Time with Automated Reminders

Save hundreds of administrative hours each year by streamlining patient communication and focusing on providing care. Automating appointment reminders helps solo psychiatrists recapture up to $25,000 annually in revenue, while larger practices can reclaim more than $250,000.

Integrated reminders reduce manual follow-ups, freeing your staff to manage higher-priority tasks while improving patient attendance and overall practice efficiency.

How Our Pricing Works

Reminders

Reminders are customizable automated messages delivered to patients and enabled through the Patient Communications page in Valant.

What is the “1^st appointment reminder”? The first reminder sent to patients prior to each appointment. For Premium and Power plans, this reminder is included for free.

New to Sending Reminders and Messages?

Read our tips on setting up your patient communications to meet TCPA guidelines. When sending patient reminders and messaging, behavioral health practices should follow TCPA conditions regarding messaging consent and frequency.

Get Started

You can activate Reminders and send Broadcast Messages today in your Valant account. Log in, open Tools, and select Patient Communications to get started.

A psychiatrist and her client sitting down for a session

Activate Patient Communications

Calculate your savings Calculate your return on investment

Cost Per Reminder Sent*	Lite and Pro	Premium and Power
1^st Appointment Reminders	$.09	FREE
2^nd, 3^rd, Final Appointment Reminders	$.09	$.09
No-Show Follow Up Reminders	$.09	$.09
Credit Card Expiration Reminders	$.09	$.09
Insurance Expiration Reminders	$.09	$.09

*Cost Per Message Per Recipient**	Lite and Pro	Premium and Power
Broadcast Message	$.09	$.09

Types of Reminders

Appointment Reminders

Final Appointment Reminders

Credit Card Expiration Reminder

Insurance Expiration Reminder

No Show Follow-up Reminder

Telehealth Reminder

All Active Patients

All Scheduled Patients

Individually-Selected Patients

Patients at a Specific Facility

Patients who have Appointments with a Selected Provider

Types of Broadcast Messages

Send a message to the right people at the right time.

Our Patient Communications expert will reach out so you can learn about our template library, TCPA guidelines, pricing, and more.

Want to learn more about the value of using Patient Communications?

Broadcast Messaging

A broadcast message is a single message sent to multiple patients at once. Practices will only pay $0.09 for the reminder/message sent to a patient, even if the patient has opted in to receive communications through multiple methods (e.g., text and email).